Aftermath Customer Reviews and Testimonials for Aftermath
If you’re like most people and you’re looking for a crime scene cleaner, there’s a good chance this is the first time you’ve ever needed this kind of service. Finding a reliable, high-quality provider is difficult even in the best of circumstances. We understand that in the midst of tragedy, there are many matters on your mind.
Our goal is to relieve you of the burden of cleanup, and return your home to a clean, sanitary state. Few cleaners follow the same rigorous safety and sanitation standards that are the core of every Aftermath project. And with our satisfaction guarantee, we stand by our services. But don’t take our word for it. See what our customers are saying.
I am humbled by the kindness that Greg showed me on behalf of your company during an extremely devastating time. His compassion, generosity and willingness to work with me was just amazing. He is a true asset to your company. The team of Kevin, John and Chris that came to do the work were true men of honor and professional. The work they did allowed me to be able to go back into my apartment. I cannot thank you all enough for your kindness, professionalism and true compassion for your customers in a time of need. If ever a situation arises for your specialty, please know I will recommend you seven times over. Thank you again
– Kay W., Pittsburgh, PA
I would wish to thank Aftermath for removal of the mattress and box spring and the linens from the residence. It was wonderful for them to take into consideration the amount of grief that our family is undergoing at this time and there concern for our wellbeing won’t be forgotten. I wish to thank Aftermath for their generosity, and would recommend them to anybody that may need there services should the occasion arise.
– John E., The Villages, FL
Superb team of people who were incredibly compassionate and thoughtful. They all worked tirelessly, efficiently and explained the whole process very well. Thank you for making the last couple of days easier through a very difficult time for the family and we really appreciate your hard work.
– A.S., Warwick, NY
It made our lives so much better to know someone cared enough to clean my brother’s room after he passed away. Very sincere, polite. We thought they were hard workers, very thorough, they were right there when we needed them. A job well done!
– Terry B., Dayton OH
The crew was very conscientious in a very hard time!
– M.W., Fairview, IL
They were very gracious in the midst of very hard circumstances.
– Sandra J, Seattle, WA
Thank you for making our lives easier at a very difficult time. You were compassionate and professional. We appreciate your hard work.
– Patricia B., New Jersey
Following an unbelievable tragedy, I was met by a compassionate on site supervisor, Matt Boland, who proceeded to assume responsibility for which I was unprepared and unable emotionally to handle. was notified about every step of process being taken, and all was done in a professional manner. Matt still keeps in touch concerning the repairs and our emotional state. Through this horrible tragedy, I felt comforted by his professional manner and felt that I had also made a friend. I would highly recommend Aftermath.
– Nicole H., Pennsylvania
I am humbled by the kindness that Greg showed me on behalf of your company during an extremely devastating time. His compassion, generosity and willingness to work with me was just amazing. He is a true asset to your company. The team of Kevin, John, and Chris (out of Pittsburgh) that came to do the work were true men of honor and professional. The work they did allowed me to be able to go back into my apartment. I cannot thank you all enough for your kindness professionalism and true compassion for your customers in a time of need. If ever a situation arises for your specialty, please know I will recommend you seven times over. Thank you again.
– Kay W., New York
At a time of great sadness and emotional distress Aftermath was there. After three days with Wally, Charlie and Jim they were like family. They were kind, considerate and very professional doing there job. They did everything they could to assist me in a very difficult situation. They are truly an asset to your company. On behalf of my family thank you and God bless.
– Harold S., Florida
I recently found myself in a situation I had never been in before with nowhere to turn. Aftermath Inc was the answer. Strictly professional with the right amount of compassion from the first phone call to dispatch to Joshua and his crewman onsite. Josh took his time and explained everything, were discreet, and worked their tails off. Never have I been weighted with something so complicated and have it handled so easily by the personnel at Aftermath. Joshua and his partner’s performance was absolutely perfect. I would recommend Aftermath Inc. in every situation, every time, 100%. Thanks Again to Joshua, Michelle, and the others at Aftermath who helped my family overcome our issue.
– Leon M., Washington
How do I even begin my thanks to Wanda Rojas and her extraordinary team of dedicated, focused, calm and endearing individuals? I arrived on scene to discover my father experienced an unattended death in his apartment. About 12 days had passed before the police and apartment personnel discovered his remains on Sept. 9. The crew was on site on Sept 10 for the initial emergency cleanup but could not proceed further without a family member present. I flew down to the area on Tuesday, Sept 11 and meet the team on Wednesday, Sept 12 to begin their major cleanup. When I shook Wanda’s hand for the first time, I noticed her intense caring eyes and the reassurance in her voice. Immediately many burdens were lifted from my shoulders as they took control, with my permission, to contact local charities for the donation of salvageable worldly goods and the disposal of various possessions that were too far gone to be acceptable for donations. To tackle such difficult circumstances day after day is something beyond me. God bless those individuals who put the welfare of the grieving above their long work hours. The job was finished completely and far beyond any of my expectations. Thank you Aftermath for choosing so wisely in the people who represent you in the field. I feel blessed.
– Steven K., Florida
I would like to commend George Barker, Mike Bartzak, Paul Racke for the compassionate, professional, efficient help they gave us. They were not just efficient in their job, they were so kind and helpful to us, patient and worked hard long hours. I truly don’t know how they could be as great as they were! Aftermath is truly lucky to have such great staff! We could not have completed this job ourselves. They made a terrible experience so much better! We are grateful for them. Thank you!
– Bruce M., Florida
The services rendered by this amazing company have not only provided technical support and services but with a compassionate attitude. We can’t recommend this company highly enough should you ever need the services that they offer. We were guided, supported by knowledgable, compassionate staff. A company with a heart.
– Pauline M., California
The workers (Ben, Aaron, and David) were very compassionate and attentive to our needs. They worked tirelessly to put us at ease and back in our home. If any situation would ever occur, I would HIGHLY recommend Aftermath.
– Jennifer, Texas
Everything was done professionally and with respect and compassion. I can’t say enough good things about Jim. He was supportive, kind, and compassionate.
– Marie G., Illinois
Matt and the crew were extremely helpful, polite, and informative. Matt went beyond the job aspect and was also helpful to me and my family in coping with the situation.
– Luann R., Pennsylvania
Chad and the crew were courteous, kind and thorough. The clean up was conducted in a professional manner. I would definitely serve as a reference or give recommendations as appropriate. The work completed exceeds my expectations.
– Michele H., Nevada
I have never met, in my life, a more compassionate, professional and caring crew. They did a thorough & complete job & tidy. Thank you for taking care of my home.
– Melanie Y., Michigan
Thank you to Alain and his crew. Alain was very compassionate and thoughtful at a very hard time in this tragic event. I truly appreciated his professionalism and thoughtfulness.
– Kathleen M., Illinois
Mark was very compassionate and very good with the family. Thank you very much!
– Terry O, Surprise, AZ
I am truly amazed at the incredible job that was done, in such terrible circumstances. The care, compassion and understanding of Sandra and her crew deserves great recognition.
– Laura Q., West Virginia
Knowledgable and Communicative
After suffering a loss, I was baffled on what to do next or who to call. Megan and her team arrived at my home and were ready to take care of my situation immediately. Megan spent the time to come up with a customized plan of action for just me. Megan ensured me through the whole process and answered all of my questions. While working a comparative company showed up and was an absolute joke compared to Megan and her team. They did not even take the time to put gloves, The gentleman wasn’t very informative and had little to no idea what to do. I am thankful Megan and her team was there to take care of all my needs. With the burden of losing someone close to me I now had the burden of paying for services. Megan worked with Aftermath to waive the fee for me so that my personal property would be taken care of. This was a 2000 service and they did it for free! What more could I ask for? Any time I need anything I will be sure to call Aftermath and ask for Megan. [The competitor] will never get any business from me. Megan and her team went over and beyond my expectations, and she was glad to do it. Losing someone close is hard enough. Megan made the next steps and the transition back to normal life very easy. Megan treated me as if I was a part of her family, and she was a part of mine. She treated my house as if it was hers. There aren’t too many companies with employees like Megan. The care and courtesy she took cannot be put into words.
– Rita W., Virginia
My family and I were very happy with the services Aftermath has provided. Wanda, the South Florida Supervisor, was easy to talk to. She understood the family’s needs and also how to communicate with us all. She was very detailed while talking to us and kept her word in notifing us of all changes. Once her help came down from Tampa, William and his crew worked fast to make everything easier on the family. Wanda quickly explained everything to William and he was on the same page and nothing was held back. Wanda and William did a wonderful job and I truly think the company knew what they were doing while putting these two in the positions they are in. I want to thank Aftermath for everything.
– Kelmeca R., Florida
I would like to comment on Matthew Boland and the way he handled the cleanup at my home. Matt was the best service provider I have ever dealt with. His obvious knowledge of his trade along with his caring and respectful demeanor make him a true asset for your company. Because of Matt I would recommend Aftermath to anyone without hesitation. Thank you!
– Mike B., New York
Kevin Crouch and his team met with us and evaluated our situation. He not only was very polite and professional, but was sensitive to our needs. He was reassuring, informative, and very clear as to what to expect (both of the team and of us). August 17 the team arrived ( in an all white van to protect our privacy) and immediately contacted us to say they were there and ask if we had any questions. They discretely cleaned the area, quietly attended to the packing and removal, and called us to review the space. Kevin and the team reassured us that our home was totally cleaned (to Aftermath’s guidelines) and ready to rent. I cannot thank them enough for their guidance during a difficult time. We were not only impressed with the knowledge of how things should be handled, and the sanitation process, but the client rapport they exhibited to us. Thank you, Kevin and the team, and congratulations to Aftermath for your professional service.
– Phillip C., New York
Every aspect thus far from initial contact, information of processes, insurance claim filing, staff/technician competency, work done, communication from home office. Excellent! Very Happy.
– Michele D., Colorado
Kevin and the crew took the time to ensure I was comfortable and well informed about the process of both preparing the home cleaning and the actual cleaning process. It meant the world to me.
– Dawnetta S., Texas
My entire experience has been positive and all persons involved with whom I have dealt have been gracious and respectful. The prospect was daunting, but I received valuable advice, instruction, and hand holding. Thanks to all for making a very unpleasant experience bittersweet.
– Martha R., New Mexico
Explanations were great on what was to happen – the team worked well with management on keeping everything low key from customers.
– Chris M., Illinois
I would like to comment on Matthew Boland and the way he handled the cleanup at my home. Matt was the best service provider I have ever dealt with. His obvious knowledge of his trade, along with his caring and respectful demeanor make him a true asset for your company. Because of Matt I would recommend Aftermath to anyone without hesitation. Thank you.
– Mike B., New York
This has been an unbelievably positive experience in a time of terrible grief. Nick and Michael have explained every step of the process, worked diligently to complete in a timely fashion, have shown compassion & understanding of my sadness & confusion. They are very hard workers diligent in completing the job to the utmost. I am grateful.
– Deborah E, Goshen, AL
Very pleased with how the process was explained and the job that was done. All were very helpful and pleasant to work with.
– Tara K, Des Moines, IA
Supervisor was very personable and made this an easy process for both parties. She was very helpful by answering any and all my questions.
– Rebekah C, Tacoma, WA
Very helpful, excellent customer relations and service.
– Patricia A, Ballantine, MT
Crew was very informative, Wonderful work was provided.
– Rochelle M, Anaconda, MT
The guys explained what the process was and very professional. They were very timely in their work.
– Russ H, Council Bluffs, IA
Justin was very polite and professional and complete in the explanation of the process requested.
– Terri W., Colorado
Scott explained everything that was needed and going to be done in a way that was easy to understand. The cleanup crew was very polite and made suggestions about what had to be done as problem areas were discovered. I was very pleased with the service and the results. THANK YOU!!!
– Jean K, Wisconsin
Rapid Response and Efficiency
The team was very professional. They arrived within 2 hours of my call and got right to work. They were very accomodating and compassionate with the victim’s family and were very helpful with their requests. Kyle is a fantastic supervisor. He was able to train his team and work with me and the family with ease.
– Mandi K., Virginia
The experience was very professional and approach to work was excellent. On-site personnel were courteous and respectful. The amount of work performed in such a short time reflects both excellent training and high caliber recruitment.
– John P., Texas
The team was efficient, courteous, and compassionate. Trish’s “bedside manner” was absolutely awesome! You have a gem in the rough with her.
– Ann J., Wisconsin
I’d like to extend my sincere gratitude to you and your team for their efficient and detail oriented work…When I contacted your 24-hour line, I was greeted by a very pleasant service representative who was very understanding of the complex day I had ahead of me; your team was able to communicate with me flawlessly so as not to disrupt our day and still execute the task at hand. Your staff was patient, understanding, kind and sensitive to this situation. The area I was in was loud, efficiency wasn’t the easiest possible, but yet you and your service representatives were patient, understanding, and very diligent in working around my schedule. They also did so as timely as possible so that tenants/clients could return to their homes;It is because of this pleasant experience that I will turn to Aftermath should our agency ever be placed in this bind again. I simply could not replace the personalization, efficiency, and understanding of your team; they did an impeccable job!
– Ursula, Community Housing & Real Estate Specialist, Wisconsin
Very prompt, courteous and professionally done in a timely manner.
– Linda V., Overland Park, KS
Service was friendly, fast, and the guys were very helpful getting through these tough times. This house can be a home and move on once again.
– Adam P., Treynor, IA
Prompt & professional response. Well trained technicians. Overall 1st class job.
– Craig G, Birmingham, AL
Excellent Job, and service. Very responsive and sensitive to situation.
– Mark H., Sierra Vista, AZ
Efficient, fast, and thorough.
– Diedre, Austin, TX
Thanks for your prompt, professional service.
– Jennifer V, Mobile, AL
Consistent Follow- up and Service Guarantee
I just want to say thanks on behalf of my family for helping us during an awful time. Your staff went above and beyond even helping us avoid the press. I know it has been 6 months since your team assisted us, but people need to know that Aftermath stands behind it’s mission statement. There was a lot to be done and you took care of what we couldn’t. Jim and his crew were great. Totally professional, kind and compassionate. My son, his mother and I are grateful and appreciative. I’d refer Aftermath to anyone. Thanks.
– Dashiell E., Illinois
I’m writing to commend yourself and Jim Stricker for the efforts of each of you in attempting to resolve the issues concerning the work done at my home in February 2013. When you first contacted me on May 9th, you explained that you had dropped everything you were doing to look into the matter immediately upon learning of the problem. We spoke at great length, and you assured me that you would check the file, contact Jim and follow-up as needed to effectuate a resolution. You did as you promised, and I thank you for your patience and tenacity. As I mentioned, I want to commend Jim Stricker’s calm and professional demeanor in talking over my concerns with me, arranging to return to my home and when there addressing each and every one of the things that we discussed. He left me feeling more confident and able to successfully cope with the very stressful circumstances I have been dealt. Jim is a good listener and, I believe, he really cares about the work that he does. These qualities, along with his perseverance and professionalism, make him, I think, a valuable asset to your company, and I thank him sincerely.
– Marie G., Illinois
I could write a novel about the level of work ethic and compassion that I experienced in my dealings with Darren, Alan, and Andrew. But time and space does not permit it. Aftermath, through the superb job of your crew has shown itself to be a quality company, I sincerely appreciate the gentlemen who were here in addition to the job they provided my grieving family. Please feel free to contact me at any point to talk about how genuinely GREAT this particular crew is!
– Brian R., Pennsylvania
Though I am writing this review 3 months after the service was provided, I am still overwhelmed by the exemplary level of service we were provided. My sister and I arrived in Massachusetts from out of state to the home of our elderly aunt who lived alone. The situation was nightmarish and within 24 hours of us reaching our dear aunt, she passed. Her home was contaminated with body fluids and we were suddenly facing the unexpected loss of our aunt as well as the huge question of what to do with the aftermath. A friend in Florida referred me to Aftermath. I remember thinking the company name was perfect and I was grateful that there was such a company out there. From the moment I called, I felt like we were in the right and capable hands and that’s when a difficult situation became more manageable. We met with Bill Ciaccio and his team the following day. I find it difficult not to just use a string of superlatives to describe the job that Bill did. The excellent job they did with the house was the smallest part of this process. Bill made the worst case scenario somehow something that we could make our way through. He dealt with us with compassion, understanding, gentle humor when appropriate, a seamless delivery of services and brought a calm to an unthinkable situation. Thank you, Aftermath, for providing this needed service and for employing Bill Ciaccio. He made all of the difference. Thank you, Bill. You will always be in our hearts for your warmth, competence and just flat out awesomeness at a really difficult time in our lives.
– Leslie J., Massachusetts
Following an unbelievable tragedy, I was met by a compassionate onsite supervisor, Matt Boland, who proceeded to assume responsibility for which I was unprepared and unable emotionally to handle. I was notified about every step of process being taken, and all was done in a professional manner. Matt still keeps in touch concerning the repairs and our emotional state. Through this horrible tragedy, I felt comforted by his professional manner and felt that I had also made a friend. I would highly recommend Aftermath.
– Nicole H., Pennsylvania
A family member was found deceased in his home and had been there laying on the floor beside his bed for at least 4 months. When we saw the condition of the room where his body laid, it was apparent that none of us were prepared to handle the grotesque task at hand. Aftermath.com assigned a case manager to our family and from that point on, we were professionally guided through the process. From the steps required for the proper cleanup of the infected area to assisting us with filing the claim through our home owners insurance. Thank you Cheryl, Joe and the professional team for helping us through a tough situation. Job well done.
– Kenneth R., Pennsylvania
Eric and his crew made this a seamless experience as possible considering the reasons. They were respectful of the family and victim.
– Cynthia C., Illinois
The guys were great. This was really tough situation and they were courteous, professional, and responded quickly. Please promote them or give them raises. This job was a doozy.
– Amy M., Massachusetts
Team was Awesome! They were very helpful and respectful. I could not have done this without their help. Thank you so much
– Fred L., Maryland
Very professional. Very discreet. Extremely thorough. Knew how to handle the situation with sensitivity and professionalism, which was very appreciated as we are a close knit apartment community.
– Scott W., Michigan
Bill has been outstanding in explaining the step by step procedures. He has been both patient and compassionate throughout this entire process. The rest of the crew was equally as helpful. Thank all of you for a job very well done.
– Phyllis D., Massachusetts
The crew was very professional and very polite; very thorough. It was very nice to deal with them in such a traumatic event in our life.
– Cyndi H., Arkansas
Jim and his crew were professional, courteous and sympathetic to our needs. They handled themselves with extreme professionalism.
– Carol A., Illinois
Everything handled very professional! Aftermath made everything easy to handle
– Aleta K. F, Texas
Darren and his crew were very professional, efficient, friendly, and helpful. They arrived on time and cleared the affected area thoroughly. In an emergency situation that requires their services, I would not hesitate to call again. Thank you.
– Jason S., New York
I really believe this was done in a very professional way. I appreciate everything these guys have done
– Zella W., Indiana
Extremely professional in all aspects of this job. Super guys! Appreciated more than anyone could know to take the burden off the family.
– Michael D., Iowa
Very pleased with completion all 3 technicians were very helpful and professional.
– Lanie C, Newark, AR
Aftermath make the best out of a very difficult situation. Wonderful people, professional and compassionate.
– Lawrence A, Burson, CA
Did a good job and knew what they were doing. Good job.
– Robert B., Fairview, IL
I was amazed how responsive and professional the sales consultant and the site cleanup staff were. Thank you for being such a great help in this terrible circumstance
– Ryan D., McHenry, IL
Very professional staff & work.
– Ray B, Hernando, MS
These guys were prompt, professional, thorough and very communicative. I would recommend and/or use them again without hesitation.
– Betty M., Illinois
The work was accomplished professionally by very courteous, efficient, caring men. I enjoyed working with them on such a terrible ordeal. They made my visit here as palatable as possible. I thank them for their professionalism.
– Armand H., Idaho
All the crew did their jobs very thoroughly. Braulio was very professional in dealing with a trying situation for us.
– Alvin W., Illinois
All work was performed in a professional manner.
– Ralph B., Morgan Hill, CA
Very professional and respectful of the situation. Great service and excellent job!
– Katherine K., St. Louis, MO
The onsite team was remarkable and worked really hard.
– Ray B, Southaven, MS
Very professional services. Made our situation so easy to deal with. Thanks Aftermath.
– T., Lumberton, TX
I feel that they did a wonderful job. I would recommend Aftermath to whoever needs biohazard help.
– Argean H, North Little Rock, AR
Proven Community Partnerships
I can’t thank you enough for what you company does and how it does it. Unfortunately, I have used your services three times recently; once for a suicide by shotgun and twice for long term unattended deaths. Both times your company responded within hours and when they were finished the scene was spotless, odorless and free from any biohazard. And it was done in a very professional and courteous manner. The families were so grateful and all three times insurance paid the claims with nothing out-of-pocket for the families we served. I remember when it was the duty of the funeral director to clean after a tragedy or unattended death; I am so thankful for your business. Feel free to use me as a reference for any funeral home in doubt.
– J. Paul, Funeral Home Director, Pennsylvania
When a tragic event happened in our small town, no one was sure who to contact to resolve our remediation issues. Our local coroner told us to try Aftermath. Luckily Aftermath who was in a nearby town promptly came to assess the situation. From beginning to end the company kept us informed and up to date about what they were doing. Each one of the crew members were kind, courteous, and extremely professional. A special thanks to John and Kyle for their extra efforts. Hopefully our community will not have to go through another situation like this, but if so Aftermath is the only company to call.
– Jason O., Kansas
I found myself in a very difficult situation with very little help from anyone. Fortunately my lawyer connected me to a company that could assist me. It turned out to be Aftermath. I don’t know what I would have done without the help I received from Sharif, the representative from the company. He made a VERY TRAUMATIC situation more bearable. I also appreciate the valiant efforts made by the crew who took care of the unpleasant and overwhelming condition. I recommend Aftermath to anyone who needs their services. I am extremely grateful!
– Joyce M., Pennsylvania
I was directed to Aftermath by one of our local vendors. They were timely friendly sensitive to the situation and informative about the process that needed to be completed. John the supervisor on-duty was very helpful and kept in contact with me updating me on all the pertinent details and progress. You never want to be in a situation and in need of this type of service; but I would say we were pleased at the level of professionalism used and would call them again if we needed to in the future. Thank you.
– Donna B., Missouri