Though I am writing this review 3 months after the service was provided, I am still overwhelmed by the exemplary level of service we were provided. My sister and I arrived in Massachusetts from out of state to the home of our elderly aunt who lived alone. The situation was nightmarish and within 24 hours of us reaching our dear aunt, she passed. Her home was contaminated with body fluids and we were suddenly facing the unexpected loss of our aunt as well as the huge question of what to do with the aftermath. A friend in Florida referred me to Aftermath. I remember thinking the company name was perfect and I was grateful that there was such a company out there.
From the moment I called, I felt like we were in the right and capable hands and that’s when a difficult situation became more manageable. We met with Bill Ciaccio and his team the following day. I find it difficult not to just use a string of superlatives to describe the job that Bill did. The excellent job they did with the house was the smallest part of this process. Bill made the worst case scenario somehow something that we could make our way through. He dealt with us with compassion, understanding, gentle humor when appropriate, a seamless delivery of services and brought a calm to an unthinkable situation.
Thank you, Aftermath, for providing this needed service and for employing Bill Ciaccio. He made all of the difference. Thank you, Bill. You will always be in our hearts for your warmth, competence and just flat out awesomeness at a really difficult time in our lives.