Aftermath customer reviews are an important part of the way we monitor our performance. From start to finish, Aftermath employees embody the highest standards of service with every job.
What’s more: many Aftermath customers praise our technicians for their compassion and dedication to their work. One Denver area customer said it best: “I just wanted to say thank you so much for everything you did for us here! You all were so professional, understanding, and caring. It takes an exceptional person to be in this line of work and everyone that I spoke with was exactly that– EXCEPTIONAL!!! Thank you again so much for everything!” We like to think that each and every Aftermath employee is as exceptional as those who performed this cleanup. We achieve this level of satisfaction because we believe commitment to quality crime scene cleanup starts with those we hire.
Every Aftermath technician goes through a detailed “on-boarding” process, which determines that they have the caring, integrity and ability to work with grieving customers. New hires then participate in Aftermath’s extensive proprietary training program, which emphasizes industry-leading safety practices and guidelines, as well as Aftermath’s signature sanitization methods. Continuing education and refreshers help ensure that work consistently meets company standards.
As if that isn’t enough, each job we perform comes backed by our 100% customer satisfaction guarantee. Before we leave your home or place of business, we complete a walk-through with you, outlining the work performed as well as any additional information or recommendations for future repairs or considerations. This ensures you are pleased with the final results, and are familiar with what steps should follow. To read more about our guarantee, click here. Our testimonials page cites other excellent examples of customers who are pleased with the way we handled their situation. From first contact to the final stages of the billing process, our staff is committed to making your experience as stress-free as possible. If you’re an existing Aftermath customer, please take a moment to share your experience with us.