Partners

Nothing Scary About the 2017 National Funeral Directors Association Conference

It was a real treat to be a part of the annual National Funeral Directors Association Conference last week. The event was fittingly held during Halloween and the Day of the Dead, October 30th through November 1st, at the Boston Convention and Exposition Center in Massachusetts. Representing Aftermath were Ben Dirks, Specialist in Funeral and EMS Relations, and […]

Aftermath and CSCU Attend 31st Annual Police and Security Expo

Last week, Aftermath and east coast sister company CSCU joined over 4500 police chiefs, detectives, and other law enforcement professionals for the Police & Security Expo in Atlantic City, New Jersey. In its 31st year, the Expo is the largest and longest running LE trade show in North America. The event, hosted by the NJ State Association of […]

Aftermath Meets with Illinois Funeral Directors at the 2017 IFDA Convention

On June 26th, Aftermath joined nearly 300 funeral directors and professionals at the 2017 IFDA Convention. Sponsored by the Illinois Funeral Directors Association, the conference was held at Tinley Park Convention Center,  in Tinley Park, Illinois.  Representing Aftermath was the company’s Funeral Home Relations Specialist, Heather Tapscott. What is the IFDA? According to the IFDA […]

Adjusters Learn About Cleanup at the PLRB Western Regional Conference

Last week, Client Services Team Lead, Travis Smith, and Stephen Brown, Senior Director of Marketing and Sales, attended the PLRB Western Regional Adjusters Conference. The event was hosted in Riverside, CA by PLRB, the Property and Liability Resource Bureau. According to the organization’s website, the purpose of PLRB is to promote ongoing education for insurance adjusters and others […]

Aftermath Attends the Dr. Avolt Training Conference in Indianapolis

Last week, Aftermath traveled to downtown Indianapolis to attend a yearly event; the company is a regular exhibitor at the annual Dr. Avolt Training Conference in Indianapolis. Hosted by the Indiana Coroner’s Association, attendees included coroners, deputy coroners, EMS personnel, nurses, and funeral directors from all around the Midwest state. Heather Tapscott, Aftermath’s Funeral Home Relations Specialist, […]

Supporting Texas Crime Victims at the Bi-Annual TVSA Conference

A peaceful ocean view greeted those who visited the Texas Victims Services Association Conference last week at the Schlitterbahn Beach Resort on South Padre Island. The TVSA conference attracted over 200 victim services leaders from across Texas, as well as supporters like Aftermath. Rolando Barrientez, Aftermath’s Senior Manager of Law Enforcement Relations in Texas and Oklahoma, was […]

Insurance Matters: Aftermath Stops at the PLRB Claims Conference in Boston

We visit a lot of conferences every month; however, PLRB Claims Conferences are an opportunity for us to connect with members of a unique field: the insurance industry. Aftermath has been attending PLRB events  for the last three years, including regional and central conferences. Mark Livorsi, Client Services Representative and seasoned PLRB vet, offered his […]

Aftermath Attends the Illinois Coroners and Medical Examiners Training Conference

Last week, members of the Illinois Coroners and Medical Examiners Association gathered to attend a 40 basic training workshop in the state capital. Heather Tapscott, Aftermath’s Funeral Home Relations Specialist, represented the company during the first two days of the event. “Attendees loved seeing us there,” Heather reported. “They also enjoyed some of our new […]

More Random Acts of Kindess from Aftermath Services

Winter is at an end, and thoughts of gifts and giving have been replaced with dreams of sunshine. However, at Aftermath, we believe that kindness and charity are year round.  Guided by the principles of education, safety, and community, Aftermath has become a fixture in communities nationwide, providing specialty cleaning services to families and businesses […]

Interview with Heather Tapscott, Funeral Home Relations Specialist

From Director to Specialist Before she joined Aftermath in 2016, Funeral Home Relations Specialist Heather Tapscott wore many hats. “I have been a Certified Nursing Assistant since 2000. I was a volunteer EMT-B/D for 8 years in a small rural community in Henderson County, Illinois.” However, it was her experience as a Funeral Director that led […]

Testimonials

"I am a District Director of Child Welfare Services and supervise staff who deal daily with delicate customer service issues. I know that it takes a special person who can be both professional yet caring at the same time...your company should be proud to have [employees] who can represent your company so well in these type of sensitive matters."

Nancy R. - Ponca City, OK

"My family recently had a horrible and tragic accident...my mom worked with the Aftermath staff and said that not only did they do a great job of cleaning the house, they were incredibly kind, compassionate, thoughtful and understanding in the face of a difficult and painful situation. Thank you for helping our family through this."

Maria Y. - Seattle, WA

"I cannot say enough good things about Aftermath. Two days before Christmas my brother [died, and] I called Aftermath for a clean up. From the very first person I talked to on the phone, who set me up with a coordinator in my area, to the ground crew who did the work, and finally the person who was in charge of the account invoice, every person was respectful, caring and ready to help me in anyway possible. The work that was done was outstanding... and even though the crew knew they would charge by man hours, they worked steadily and were always careful not to do anything against my wishes. The business office made sure my homeowners insurance was kept well informed. I hope no one ever has to experience what our family experienced, but if you do, you can trust Aftermath and all their employees to the best job possible. I cannot thank Aftermath enough."

Jacqulin B. - Springtown, TN

"The Aftermath team provided exceptional service to me through a difficult situation I was not prepared to handle. I was uncomfortable even entering the building in which the event occurred and [Aftermath’s] team sensed my discomfort and put me at ease. They handled both my distress and the clean up process with the utmost professionalism. They are exceedingly experienced in managing all facets of their business which includes timely arrival, description of the process, customer uneasiness, the actual clean-up, and administrative out processing. I'm grateful to Aftermath for helping me through this stressful time and am better prepared to move forward as a result of their efforts."

M.S. - Alexandria, VA

"We were very happy with Aftermath and the entire team. They were able to make a very difficult time for our family more bearable. We appreciate their kindness and compassion throughout the process."

Kristine W. - Charlotte, NC

"When we didn't know where to begin the tremendous job before us after a death in the family, Aftermath was there for us. I can hardly express the gratitude we feel...for their unwavering kindness, compassion, support and understanding. They were available whenever we needed them. They worked tirelessly and thoroughly until the job was done. I have, and will continue to recommend this company to anyone with similar needs. Thank you so much!"

Jen - Bushkill, PA

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