Price and Payment Options

Our first priority is to help families and businesses in their time of need. We care for the customers we serve – from our compassionate customer care advisors to experienced field teams, we guide our customers through the cleanup process from beginning to end. If you are paying with insurance, our dedicated insurance specialists will help you navigate through the claims process, and will work directly with your insurance carrier to settle the claim so you can focus on what is truly important to you.

How Much Does Crime Scene Cleanup Cost?

The cost of remediating biohazards can vary dramatically from situation to situation, which is why we offer to come to the scene and prepare a no-obligation written assessment of our recommended treatment plan. Until we can see the situation, it is difficult for us to assess the severity and provide an accurate cost estimate.

Will My Homeowner’s Insurance Cover Aftermath’s Services?

Every loss is unique and while we cannot make any guarantees regarding your insurance coverage, in most circumstances, homeowners insurance does cover our services.

Our dedicated insurance specialists will guide you through the claims process, including providing emergency claim-setting assistance. If there is residential coverage, we work with your insurance carrier directly to settle the claim and resolve payment. You will only be responsible for your deductible.

Do You Offer Financial Assistance?

If there is no residential insurance coverage, Aftermath offers a variety of flexible payment options and can also assist with filing for third-party sources of funding. We can estimate your out-of-pocket expenses after reviewing the situation and preparing a written assessment of our recommended scope of work.

  • Victim’s Compensation Assistance: Government program that helps victims and/or their families with a variety of out-of-pocket expenses. Program eligibility and payment vary by state.
  • Flexible Payment Plans: Available to all customers. Speak with your Aftermath Customer Care Advisor for additional information.
  • Cash Payment Discount: Available when payment is made upon final completion of our services.
  • Aftermath Financial Assistance Program: Discounts are provided on a scale corresponding to the Annual Household Income as a percentage of US Poverty Guidelines. Eligibility requires that no third-party sources of funding are available.

What Forms of Payment Do You Accept?

Aftermath accepts a variety of payment forms, including:

  • Homeowner’s Insurance
  • Cash
  • Credit cards
  • Checks

Testimonials

"Matt was very good at explaining the process. He was very respectful and compassionate and empathetic to my loss. I am very appreciative for your services."

Aileen D. - Tempe, AZ

"I am a District Director of Child Welfare Services and supervise staff who deal daily with delicate customer service issues. I know that it takes a special person who can be both professional yet caring at the same time...your company should be proud to have [employees] who can represent your company so well in these type of sensitive matters."

Nancy R. - Ponca City, OK

"My family recently had a horrible and tragic accident...my mom worked with the Aftermath staff and said that not only did they do a great job of cleaning the house, they were incredibly kind, compassionate, thoughtful and understanding in the face of a difficult and painful situation. Thank you for helping our family through this."

Maria Y. - Seattle, WA

"I cannot say enough good things about Aftermath. Two days before Christmas my brother [died, and] I called Aftermath for a clean up. From the very first person I talked to on the phone, who set me up with a coordinator in my area, to the ground crew who did the work, and finally the person who was in charge of the account invoice, every person was respectful, caring and ready to help me in anyway possible. The work that was done was outstanding... and even though the crew knew they would charge by man hours, they worked steadily and were always careful not to do anything against my wishes. The business office made sure my homeowners insurance was kept well informed. I hope no one ever has to experience what our family experienced, but if you do, you can trust Aftermath and all their employees to the best job possible. I cannot thank Aftermath enough."

Jacqulin B. - Springtown, TN

"The Aftermath team provided exceptional service to me through a difficult situation I was not prepared to handle. I was uncomfortable even entering the building in which the event occurred and [Aftermath’s] team sensed my discomfort and put me at ease. They handled both my distress and the clean up process with the utmost professionalism. They are exceedingly experienced in managing all facets of their business which includes timely arrival, description of the process, customer uneasiness, the actual clean-up, and administrative out processing. I'm grateful to Aftermath for helping me through this stressful time and am better prepared to move forward as a result of their efforts."

M.S. - Alexandria, VA

"When we didn't know where to begin the tremendous job before us after a death in the family, Aftermath was there for us. I can hardly express the gratitude we feel...for their unwavering kindness, compassion, support and understanding. They were available whenever we needed them. They worked tirelessly and thoroughly until the job was done. I have, and will continue to recommend this company to anyone with similar needs. Thank you so much!"

Jen - Bushkill, PA

"Your team quickly dispatched and arrived. Were passionate, caring, and kept us informed all through the process, and explained it in detail. Love the crew and business for being there for us. Thank you so much."

Penny R. - Staunton, VA

"Marcello was the first to arrive and was very kind during such a difficult time. He took care of everything with the insurance company and just took care of the whole situation for us. It was such a relief to know we didn't have to worry about anything. Two other ladies arrived later to help with the cleanup. I wish I knew their names. I had to leave but my mom stayed and said that they were great. Everyone worked hard through the night. I saw the house the next morning and I was surprised at what they were able to accomplish. Everything was completely taken care of. It looked like nothing had happened."

Lisa B. - Alpharetta, GA

Aftermath Services BBB Business Review
AMS Torch Award - Aftermath 2017
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