Evaluating Biohazard Service Providers

We understand it can be overwhelming and difficult to deal with a traumatic situation, but we are here to offer our support, expertise, and resource. Below is a comprehensive checklist for you to use in your search for a dependable, professional cleanup company. A qualified provider should have the appropriate licenses and certificates readily available upon request.

Our goal is to educate and empower you to make the best decision for you, your family, or your business.

The 28-Point Checklist

Required By Law

*A qualified vendor should be able to produce these documents on-site if requested.

OSHA – Employee Safety

  1. *Bloodborne pathogen training and compliance
  2. *Written exposure control program
  3. *Training and use of appropriate Personal Protective Equipment (PPE)
  4. *Hazard assessment and communication training and SDS compliance
  5. Job-specific training: fall protection, hearing safety, back safety, power tool safety, and lock-out/tag-out safety
  6. Respiratory protection training and compliance
  7. Heat illness risk management training, including on-site heat stress level testing
  8. Hepatitis B vaccinations

EPA & State Environmental Agencies – Environmental Safety

  1. *State-specific licensed medical waste generator
  2. EPA RRP Lead Paint certified
  3. Asbestos compliant: (1) does not disturb asbestos-containing material in its process OR (2) is a licensed asbestos abatement contractor
  4. Medical waste transporter license, where applicable
  5. Contract with a licensed medical waste disposal company, where applicable
  6. Ongoing medical waste handling/transporting and process training
  7. Biohazard placarding on vehicles

Industry best practices

 Standard Procedures

  1. Demonstrates a thorough knowledge of the cleanup and disinfection process
  2. Use of specifically designed chemicals formulated for biohazard remediation
  3. Validated references from customers
  4. Employee training facility
  5. Employee background checks
  6. Pre-employment screening and random drug testing
  7. Clean driving records of its employees
  8. Does not use subcontractors
  9. Fully bonded and insured, including employee theft coverage
  10. Workers compensation insurance
  11. Commercial general liability insurance
  12. Contractor’s environmental liability insurance
  13. Vehicle insurance

 

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Testimonials

"Dennise was exceptional. She was patient, knowledgeable, hardworking and a pleasure to work with. She assembled an excellent crew who worked hard to ensure that the house was remediated."

Amy M. - Missouri City, TX

"Tom and his team were absolutely amazing and worked through the night so that the family with a special needs child could come back into their home as soon as possible. They were very compassionate. They weren’t all business, very professional. I recommend him and his staff to anyone who goes through a tragedy such as this. God bless them all. "

Erika W. - Fayetteville, NC

"The team was very informative, sensitive to our needs, and very professional and listened to what we had to say. The house is very clean and smells good with no lingering odors. I am very happy with the job that was done and could not have asked for anything better. Wonderful team, fantastic job! Thank you! "

Lisa S. - Raleigh, NC

"I had no clue what to do, especially as I was overwhelmed with grief. Hooper and Weaver in Grass Valley, CA, recommended your company. As it was a Saturday, I honestly expected to have to wait a few more days to have it cleaned. But from the moment I contacted your company, I received both professional & compassionate help. While I would never wish this experience on anyone, it was good to have such a professional company & compassionate people when I needed them. I just want to say thank you to your three employees and let you know that you have some wonderful people working for you."

Jennifer P. - Grass Valley, CA

"Absolutely phenomenal service, I couldn’t have asked for a more professional, compassionate, well-grounded crew to have taken care of me and this job. Paul and his co-worker were outstanding, absolutely heart-felt, kind, perfect people for the job. I will recommend this company whenever I get the chance."

Lauren N. - Cinnaminson, NJ

"Rick, Jay, and Sonny did an outstanding job of meeting or in most cases exceeding our expectations at a very difficult and trying time for our family. I am a close personal friend of the funeral director who gave us your name and have already assured him of their outstanding work for us. Truly an asset to your company and great representatives!"

Janet H. - Neosho Rapids, KS

"Aftermath team made a very hard event much easier. Without them, I do not know how I would have made it through this. Corry went above and beyond my expectations. She was much more than the lead and for that I am more than thankful."

Christopher R. - Tallahassee, FL

"Bryn and Jason could not have been more professional, kind and compassionate at a time when I was devastated by loss. They went above and beyond."

Arden R. - Raleigh, NC

"Thank you all so much for your professional and thoughtful team. Everyone from the initial call with Kathy to the courteous and compassionate crew that talked to my family before doing their job. Thank you all so much! "

Jesse A. - Crimora, VA

"Tom, Chris, and Keith were very compassionate and caring. They made everything so much less stressful for me! They understood the needs of the customer and went out of their way to make my life so much easier at this difficult time. Wonderful staff!"

Pamela J. - Richmond, VA

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