Why Choose Aftermath

Aftermath Services is the premier provider of trauma cleaning and biohazard remediation. For over 20 years, we have provided professional and compassionate services to more than 18,000 families, communities, and businesses after traumatic events. We believe that our customers deserve the highest quality service while being treated with dignity and respect.

With 32 regional offices and more than 40 mobile units located across the country, we are the nation’s largest biohazard remediation and trauma cleanup company. At the heart of our organization is our team of more than 150 experienced and compassionate crime scene cleanup professionals. These dedicated individuals help lift the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, accidents, or other biohazard situations. We are dedicated to providing emergency rapid response 24/7/365, so we’ll be there whenever and wherever you need us.

Why aftermath

Not all biohazard companies are created equal – many are generalists, few are true experts. When biohazards, blood, and bodily fluids are involved, you need a dependable expert to ensure proper disinfection and protection from the potential spread of harmful pathogens.

If improperly treated, blood and bodily fluids can promote the growth of bacterial colonies, which can pose health and safety risks and cause additional damage to the home. Cleaning companies that offer biohazard remediation in addition to other services may lack the knowledge and experience necessary to guarantee full remediation and disinfection of a property.

Aftermath is the pioneer and industry leader in biohazard remediation. We adhere to the highest standards in cleaning, disinfection, and safety compliance to ensure that our customers and employees are fully protected.

The following principles define how we conduct our business, and illustrate the value of professional crime scene cleanup.

  • Rapid Response 24/7/365: With 32 regional offices and more than 40 mobile units strategically located around the US, we are committed to providing emergency rapid response 24/7/365. Our typical response time is 2 to 4 hours to most cities, so when you need us, we are ready to help.
  • Real People, Immediate Assistance: We understand these are no ordinary circumstances, which is why when you call, one of our dedicated customer care advisors will always be available to answer questions and guide you through the remediation process. We will immediately dispatch a local field team for an on-site assessment, or if preferred, we will schedule an appointment time that is convenient for you.
  • Compassionate Care, Personal Touch: We often help families and businesses in the most difficult of circumstances. We help them navigate through the remediation process from beginning to end, while providing comfort, compassion, and empathy during tough times. Whether it’s lending a listening ear or offering a kind word, we will be there to give our support.
  • Trained, Knowledgeable Experts: Aftermath’s field supervisors and technicians receive the same training regardless of geographic location to ensure that no matter where you are, you receive the same care and expertise. Our teams are trained in a variety of safety protocols, including Bloodborne Pathogen Controls, Respiratory Protection, and Hazard Assessment and Communication. We are OSHA compliant, and abide by all local, state, and federal regulations.
  • Insured, Bonded, and Licensed: We carry the appropriate licensing and mandatory certifications necessary to operate in 48 contiguous states. Furthermore, we are insured and bonded by A-rated carriers. For more information on our licenses and certifications, click here.
  • Science-based Remediation Process: Aftermath has pioneered a sophisticated 3-step, science-based remediation process that protects the health and safety of our customers and their property. Our methods go beyond simply cleaning what is visible – we thoroughly wash and disinfect all potentially harmful bacteria and fluids from affected areas. Upon completion, we use adenosine triphosphate (ATP) testing technology to guarantee hospital-level standards of disinfection.
  • Discretion and Privacy: We value your privacy and your trust. Our team will follow any preferences or special instructions regarding parking and access to your property, and will discretely cover our mobile vehicle to ensure privacy. You can be confident that all of our interactions will be treated with discretion, professionalism, and care.
  • 100% Customer Satisfaction Guaranteed: No matter the extent of the situation, we approach all blood and biohazard cleanup with the same care, attention, and process to ensure the health and safety of you, your family, or business. All of our services are performed by Aftermath employees (no subcontractors), and we stand by our work with a 100% Customer Satisfaction Guarantee.

 

 

Testimonials

"I am a District Director of Child Welfare Services and supervise staff who deal daily with delicate customer service issues. I know that it takes a special person who can be both professional yet caring at the same time...your company should be proud to have [employees] who can represent your company so well in these type of sensitive matters."

Nancy R. - Ponca City, OK

"My family recently had a horrible and tragic accident...my mom worked with the Aftermath staff and said that not only did they do a great job of cleaning the house, they were incredibly kind, compassionate, thoughtful and understanding in the face of a difficult and painful situation. Thank you for helping our family through this."

Maria Y. - Seattle, WA

"I cannot say enough good things about Aftermath. Two days before Christmas my brother [died, and] I called Aftermath for a clean up. From the very first person I talked to on the phone, who set me up with a coordinator in my area, to the ground crew who did the work, and finally the person who was in charge of the account invoice, every person was respectful, caring and ready to help me in anyway possible. The work that was done was outstanding... and even though the crew knew they would charge by man hours, they worked steadily and were always careful not to do anything against my wishes. The business office made sure my homeowners insurance was kept well informed. I hope no one ever has to experience what our family experienced, but if you do, you can trust Aftermath and all their employees to the best job possible. I cannot thank Aftermath enough."

Jacqulin B. - Springtown, TN

"The Aftermath team provided exceptional service to me through a difficult situation I was not prepared to handle. I was uncomfortable even entering the building in which the event occurred and [Aftermath’s] team sensed my discomfort and put me at ease. They handled both my distress and the clean up process with the utmost professionalism. They are exceedingly experienced in managing all facets of their business which includes timely arrival, description of the process, customer uneasiness, the actual clean-up, and administrative out processing. I'm grateful to Aftermath for helping me through this stressful time and am better prepared to move forward as a result of their efforts."

M.S. - Alexandria, VA

"We were very happy with Aftermath and the entire team. They were able to make a very difficult time for our family more bearable. We appreciate their kindness and compassion throughout the process."

Kristine W. - Charlotte, NC

"When we didn't know where to begin the tremendous job before us after a death in the family, Aftermath was there for us. I can hardly express the gratitude we feel...for their unwavering kindness, compassion, support and understanding. They were available whenever we needed them. They worked tirelessly and thoroughly until the job was done. I have, and will continue to recommend this company to anyone with similar needs. Thank you so much!"

Jen - Bushkill, PA

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