Aftermath Services Receives Better Business Bureau 2017 Torch Award for Marketplace Ethics

(Aurora, IL- November 20, 2017) ―Receiving a Torch Award from the Better Business Bureau is an honor to select businesses. The Better Business Bureau (BBB) Torch Award honors businesses that have been “Doing It Right – Ethically.” Aftermath Services is pleased to announce today that it has received a 2017 Torch Award for Marketplace Ethics.

“Companies receiving the Torch Award have distinguished themselves as businesses that operate in an ethical manner,” said Steve J. Bernas, president & CEO of the Better Business Bureau serving Chicago and Northern Illinois. “They know the importance of their customers, employees, community members and other stakeholders to their business’ success. This is at the heart of why the BBB conducts the Torch Award program. We want to encourage businesses to do their best because it benefits everyone.”

Aftermath Services won the 2017 Torch Award For Marketplace Ethics for companies with 150 employees. The award was presented at a luncheon ceremony on Thursday, November 16th at the Chicago Marriott O’Hare.

“We are proud to win this prestigious award,” said Doug Berto, CEO of Aftermath. “The Torch Award is one way we can show our customers the dedication we have to them.”

Since 1996, Aftermath has provided professional and compassionate services to more than 18,000 families, communities, and businesses after traumatic events. Aftermath believes that its customers deserve the highest quality service while being treated with dignity and respect. “Our desire is to stay focused on what we do best; provide biohazard remediation expertise and unsurpassed customer service to the communities that we serve,” said Berto.

For more information contact:

Tina Bao
Chief Marketing Office
tbao@aftermath.com
630-423-4524

Testimonials

"I am a District Director of Child Welfare Services and supervise staff who deal daily with delicate customer service issues. I know that it takes a special person who can be both professional yet caring at the same time...your company should be proud to have [employees] who can represent your company so well in these type of sensitive matters."

Nancy R. - Ponca City, OK

"My family recently had a horrible and tragic accident...my mom worked with the Aftermath staff and said that not only did they do a great job of cleaning the house, they were incredibly kind, compassionate, thoughtful and understanding in the face of a difficult and painful situation. Thank you for helping our family through this."

Maria Y. - Seattle, WA

"I cannot say enough good things about Aftermath. Two days before Christmas my brother [died, and] I called Aftermath for a clean up. From the very first person I talked to on the phone, who set me up with a coordinator in my area, to the ground crew who did the work, and finally the person who was in charge of the account invoice, every person was respectful, caring and ready to help me in anyway possible. The work that was done was outstanding... and even though the crew knew they would charge by man hours, they worked steadily and were always careful not to do anything against my wishes. The business office made sure my homeowners insurance was kept well informed. I hope no one ever has to experience what our family experienced, but if you do, you can trust Aftermath and all their employees to the best job possible. I cannot thank Aftermath enough."

Jacqulin B. - Springtown, TN

"The Aftermath team provided exceptional service to me through a difficult situation I was not prepared to handle. I was uncomfortable even entering the building in which the event occurred and [Aftermath’s] team sensed my discomfort and put me at ease. They handled both my distress and the clean up process with the utmost professionalism. They are exceedingly experienced in managing all facets of their business which includes timely arrival, description of the process, customer uneasiness, the actual clean-up, and administrative out processing. I'm grateful to Aftermath for helping me through this stressful time and am better prepared to move forward as a result of their efforts."

M.S. - Alexandria, VA

"We were very happy with Aftermath and the entire team. They were able to make a very difficult time for our family more bearable. We appreciate their kindness and compassion throughout the process."

Kristine W. - Charlotte, NC

"When we didn't know where to begin the tremendous job before us after a death in the family, Aftermath was there for us. I can hardly express the gratitude we feel...for their unwavering kindness, compassion, support and understanding. They were available whenever we needed them. They worked tirelessly and thoroughly until the job was done. I have, and will continue to recommend this company to anyone with similar needs. Thank you so much!"

Jen - Bushkill, PA

Aftermath Services BBB Business Review
AMS Torch Award - Aftermath 2017
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